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Frequently Asked Questions
Got booking queries? Browse our FAQs for quick answers. Need more help? Our team is just a click away.
I filled out the contact form but haven’t received a response. What should I do?
If you haven’t received a response within 48 hours, please check your email’s spam or junk folder. For a faster response, you can also contact us via WhatsApp at +51 904444400. If there’s still no response, feel free to call us directly or resend your inquiry, ensuring your contact details are correct.
What destinations do your tours cover in Peru?
Our tours cover major attractions including Machu Picchu, the Nazca Lines, Lake Titicaca, and more.
Can I visit the Amazon Rainforest through your tours?
Yes, we offer tours to the Amazon Rainforest, providing a unique opportunity to explore its diverse ecosystem and wildlife.
What is the entry requirement for Peru regarding visas and passports?
Visa requirements vary by country. Most travelers need a passport valid for at least six months beyond their stay. Check with your local embassy for specific visa requirements for Peru.
Can I book only a guide without transportation?
Yes, we offer guide-only services for travelers who have their own transportation. Our knowledgeable local guides can enhance your experience with expert insights and guidance.
Do you offer assistance with flight bookings to and from Peru?
While we primarily focus on land arrangements, we can offer advice on flight options and, in some cases, assist with booking flights as part of a complete travel package.
How can I stay updated about my upcoming tour?
We provide regular updates via email or phone leading up to your tour. Make sure your contact details are up-to-date, and feel free to reach out to us with any questions.
If I renew my passport after booking a tour, what should I do?
If you renew your passport post-booking, please send us copies of both your old and new passports. This is essential for updating your travel documents and tickets. Timely submission of these documents is crucial to ensure seamless travel arrangements.
I have renewed my passport and don’t have a copy of the old one. What should I do?
If you’ve renewed your passport and don’t have a copy of the old one, please inform us as soon as possible. In such cases, we may need to reissue or repurchase certain tickets with your new passport details. This could incur additional costs or fees, depending on the policies of airlines or other service providers.
Can I book tours for destinations not listed on your website?
If you’re interested in a destination not listed on our website, please contact us. We might be able to arrange custom tours or provide recommendations.
How do I know if my booking is confirmed?
Once your booking is processed, you will receive a confirmation email with all the details of your tour. If you haven’t received this confirmation within a reasonable time, please contact us.
Can I book airport transfers through you?
Yes, we offer airport transfer services. Please provide your flight details and accommodation information through the contact form to arrange a transfer.
Didn’t find what you’re looking for?
For more general questions about our tours, policies, and other inquiries, please visit our comprehensive FAQ page.